Privacy Policy
Last Updated: 7/1/2026
1. Introduction
At IPTV Smart Premium ("we", "our", or "us"), we are committed to protecting your privacy and ensuring your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR) and other applicable European laws.
2. Data Controller
For the purposes of the GDPR, the data controller is:
IPTV Smart Premium Ltd.
Email: [email protected]
3. Data We Collect
- Identity Data: First name, last name.
- Contact Data: Email address, phone number (for WhatsApp updates).
- Technical Data: IP address, browser type, operating system, and MAC address (if linking a specific device).
- Usage Data: Information about how you interact with our website.
- Transaction Data: Blockchain transaction hashes (we do NOT store credit card details; all crypto payments are processed securely via Atlos.io).
4. How We Use Your Data
We process your data for the following purposes based on legal grounds:
- To provide our services: Creating your account, generating IPTV credentials, and activating your subscription (Legal basis: Performance of a contract).
- To process payments: Verifying crypto transactions via our gateway (Legal basis: Performance of a contract).
- To send transactional notifications: Order confirmations and renewal reminders via email and WhatsApp (Legal basis: Legitimate interest & Consent).
- To improve our website: Analyzing traffic using Google Analytics 4 (Legal basis: Consent).
5. Third-Party Data Sharing
We do not sell your personal data. We only share data with trusted third-party processors to facilitate our services:
- Atlos.io: For processing cryptocurrency payments securely.
- Meta (WhatsApp Business API): For sending you order updates and renewal reminders (only if you opt-in).
- Cloudflare: For website hosting, security (WAF), and content delivery.
- Google Analytics: For aggregated website analytics (with IP anonymization enabled).
6. Your Rights Under GDPR
As a European resident, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data ("right to be forgotten").
- Object to or restrict the processing of your data.
- Data portability.
- Withdraw your consent at any time (e.g., for WhatsApp notifications or cookies).
To exercise any of these rights, please contact us at [email protected].
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements. Upon account deletion, all personal data is erased or anonymized.
