Fix IPTV EPG Not Loading
Fix EPG not loading or showing wrong data on your IPTV player. Step-by-step guide to repair program guide on TiviMate, Smarters, and more.
Multi-Device Compatibility Setup
Fix Missing or Incorrect EPG Data
A broken Electronic Program Guide is frustrating but usually easy to fix:
Force EPG Refresh
In your IPTV player, go to Settings → EPG → Update Now. This forces a fresh download of the XMLTV program guide data.
Verify EPG URL
If using M3U login, ensure your EPG URL is correctly entered. Xtream Codes users get EPG automatically — switch to Xtream Codes if using M3U.
Check EPG Time Zone
Go to Settings → EPG → Time Offset and adjust to your local time zone. Incorrect offset causes programs to appear at wrong times.
Increase EPG Cache Duration
Set EPG cache to 7 days in your player settings. Short cache durations cause frequent re-downloads and gaps in guide data.
Clear EPG Cache and Reload
Delete old EPG data (Settings → EPG → Clear Cache) and reload. Corrupted cache files cause blank program listings.
Live Stream Activation
Dynamic application connection mapping 4K UHD feed parameters.
Why EPG Data Might Be Incomplete
Frequently Asked Questions
Why does my EPG show wrong times?
EPG time offset is incorrect. Go to your player settings and adjust the EPG time zone to match your local time. Most European users need UTC+1 (CET) or UTC+2 (CEST) in summer.
Does Xtream Codes include EPG automatically?
Yes, Xtream Codes API automatically syncs EPG data with your channel list. This is the recommended login method for reliable EPG functionality.